Features

Everything a public service needs to answer aphone call— and nothing it doesn't.

VoicEra turns a plain-language description into a working multilingual voice agent, connects it to the models and carriers you choose, and runs it on infrastructure you control.

23+
Languages supported
<2s
Typical round-trip
Open source
MIT License
Sovereign
By design

Key capabilities

Built for real callers, on real phone lines.

01

Build

No-Code Agent Creation

Build and configure voice agents without writing code — describe the conversation, set the languages, publish.

02

Build

Plug-and-Play AI Models

Choose and combine integrated STT, TTS and LLM models per agent. Swap one layer without touching the rest.

03

Build

Test on Browser

Talk to an agent directly from the browser and refine it before it ever touches a phone line.

04

Connect

Telephony & Voice Integrations

Connect multiple telephony providers so the same agent answers on a real number.

05

In progressConnect

WebSocket & SIP Integration

Real-time voice over WebSocket today; SIP integration is in progress.

06

Build

Knowledge Base

Ground agents in organisation-specific circulars, FAQs and registries so answers quote the published rule.

07

Operate

Campaign Management

Create, manage and monitor outbound voice campaigns at scale — reminders, advisories, surveys.

08

Operate

Analytics & Telemetry

Track KPIs, call quality, usage and outcomes per agent, per language, per district.

09

Operate

Call History & Transcripts

Access historical calls and their transcripts for audit, QA and continuous improvement.

10

Language

Low-resource language support

Built for languages mainstream voice AI leaves out — beyond the 22 scheduled languages to Bhili, Gondi, Tulu and more.

11

Language

Deterministic Language Switch

Move a live call to another language on a defined, predictable rule — not a guess.

12

Language

Automatic Language Detection

Recognise the language a caller is speaking and answer in it, without asking.

Ecosystem

Model partners and telephony you can plug in.

12 model providers across speech-to-text, reasoning and text-to-speech, and 4 telephony partners — pick sovereign, open or commercial per language, per agent.

Logos belong to their respective owners and indicate providers VoicEra can connect to; availability of a given model depends on your deployment and licence.

Custom model

Bring your own model.

Every layer is an adapter. Point VoicEra at any OpenAI-compatible endpoint, a self-hosted ASR or a fine-tuned voice inside your own network — including models that never leave a government data centre.

Custom LLM

+ Add Custom LLM
  • ProviderOpenAI-compatible
  • Base URLhttps://llm.your-dept.gov.in/v1
  • Modelindic-instruct-8b
  • Data residencyOn-premise · Bengaluru
Connected · used by 3 agents

Build one yourself in a minute.

Describe an agent and talk to it in your browser, or open the Sandbox and take it further.